Personal trainers must be notified of cancellations 24 hours in advance of scheduled sessions. You must receive verbal confirmation of cancellation from the trainer. If you do not appear for a scheduled appointment or fail to give 24 hour notice, you will be charged for the full session. Personal trainers will only wait 15 minutes for late arrivals and your sessions will start from the time agreed upon. Please call if you are going to be more than 5 minutes late for a session.

Personal training sessions cannot be refunded and if not used within a 3 month period will expire.